The Learning Center for every Europamundo Professional
The purpose of the Europamundo Academia is to secure the best possible knowledge among the staff at travel agencies or tour operators/distributors selling the Europamundo tours.
Through a number of tutorials, with a duration between 4 and 9 minutes, the Europamundo Academia provides specific and detailed explanation of the basic skills necessary for those staff involved in selling or booking the Europamundo tours.
The academia consists of three training sessions, each followed by an exam. If the student passes an exam, she/he will receive a diploma to certify her/his skills. In addition, if you pass an exam, you will participate in the draw that takes place twice a year. If you are lucky, you can win an 8-day trip in Europe.
Students who have joined an exam or signed up for the newsletter, will regularly receive notifications when new or updated tutorials are launched. In this way the students get a unique possibility always to have the latest information about Europamundo, our tours and procedures. This will allow you to offer the best service to the travelers – because, in the end, our aim is happy and satisfied travelers.
This session is an absolute “must” for any staff selling Europamundo tours.
This training session is aimed at staff in travel agencies and tour operators. The session will present Europamundo, our concept and philosophy and teach you to use the variety of tools available on the public website of Europamundo www.europamundo.com
This session will take about 45 minutes and ends with the exam to become a certified “Sales Specialist”.
The second session is for all staff making bookings in Europamundo-Online.
The session will make you capable of using all basic functionalities relating to the booking process in Europamundo-online. The target group is staff at tour operators/distributors, but the session is also relevant for travel agencies with direct access to make bookings in Europamundo-online.
This session will take 40 minutes and ends with the exam to become a certified “Package Booking Specialist”.
The final session is for specialized staff making complex bookings in Europamundo-Online. The target group is staff at tour operators/distributors, but the session is also partly relevant for travel agencies with direct access to make bookings in Europamundo-online.
In this session you will learn how to work with bookings that requires something special and how to optimize your work if you are handling a significant number of bookings. If you are working at a tour operator/distributor you will also learn about the invoicing procedures.
This session will take 40 minutes and ends with the exam where you can qualify to be call a genuine “Europamundo Professional”. And who would not want this honorable title 😊
Welcome to Europamundo Academia. We hope you will find it useful.