Throughout this document, the relationship of the Europamundo Foundation with its stakeholders is shown through Corporate Social Responsibility initiatives.
To consolidate the community tourist product, by enhancing its quality and management and assuring a constant flow of visitors, in order to sustainably contribute to improving the situation of 5 Aymara communities of the Titicaca minor lake and Taraco peninsula, by creating jobs, alternative income and access to basic infrastructure.
The project aims to contribute to eliminating the technological breach and market access difficulties of 15 Community Rural Tourism enterprises in Costa Rica by introducing technologies to improve connectivity; training, technical assistance and accompaniment in the use of said technologies for the marketing and administration of the businesses; and implementation of a marketing strategy to generate business opportunities with direct clients and European tour operators specialising in sustainable tourism.
This project will complement the Government’s work to reduce poverty and sustainable development by promoting eco-tourism initiatives. It will also improve the system of management/structure of the Preah Rumkel and Osvay CBETs, enable the EBNC Management Committee and members of the community to have sufficient capacity to control the EBNC for sustainability, for renewing the tourist facilities and making publicity on tourist sites. As a result, the quality of life of the members of the community will be improved by generating income from the tourist services. The project will also promote environmental preservation through a participative focus.
The sustainable development project that the Foundation is developing for the Funciona international cooperation will focus on analysing and revitalising rural tourism in the Targuist area in the Moroccan Rif.
The project aims to create an infrastructure capable of running a programme of activities focused on offering solidary holidays through CIDEN in Nepal and so to offer sufficient income to maintain the orphanage and to train and empower women from rural centres in the craft workshop.
The project seeks to strengthen local capacities for the development of sustainable and responsible rural tourism in the area, and will enhance the creation of a Tourist Affair Committee to contribute to better managing and promotion of tourism in the protected area.
(YEARS 2012, 2013, 2014, 2015 and 2016)
The project consists of maintaining the Padre Segundo Montes Technology Institute by improving the chances of young people from the northern area of Morazán to gain access to higher tourism studies, with the preparation and specific training for employment or self-employment, and thus to collaborate in the area’s economic, commercial, social and cultural development.
Creation of an economic, but above all social cycle, between and orphanage, a local craft workshop and solidary tourism services. This cycle will initially be based on generating funds through a Solidary Tourism programme capable of generating sufficient income for reinvestment in both the technical and occupational improvements of the workshop and the conditions of life of the orphanage, creating a bond between workshop, orphanage and ideal tourism to generate a cycle of mutual support. A cycle of mutual support that will be materialised in a jobs process capable of providing new training and professional opportunities.
This project is intended to improve and strengthen four Community Tourism initiatives of the indigenous population belonging to the “Network of Solidary Tourism of the Banks of the River Napo” (REST). A diagnosis is to be made of the fulfilment of sustainability criteria in these four initiatives to then implement the necessary activities to bring their structure and operation into line with principles of responsible, sustainable and solidary tourism.
The beneficiaries of the project are Kichwa natives of the Equatorial Amazon with a poverty index of more than 86%, scarce cover of basic services, and a primary level of schooling. Due to the lack of productive activity, they are basically engaged in survival activities in the forest (hunting and fishing).
The project consists of improving the quality of life of the rural areas of Nepal by implementing an innovative system of agriculture and ecological stock breeding, more efficient than that traditionally used. To do this, and due to the scarcity of resources among the domestic economies to invest in the system, we will start up an initiative to diversify the rural activities based on the development of sustainable agri-tourism capable of producing alternative income and driving the above-mentioned agricultural investments. As added value, we will improve the maintenance of the infrastructures and useful services of the rural populations, while assuring cultural safeguarding and geographic permanence.
This Community Eco Tourism Centre is designed under the TOURISM FOR ALL programme, which consists of the form of tourism that plans, designs and develops leisure activities to be enjoyed by everyone, regardless of their physical, social or cultural state. In this specific case, the project is aimed and designed to offer services to people with some kind of disability, and the elderly.
The first stage of the project is now complete, but it is necessary to complement the equipment required by the facilities and the tourist activities they will offer.
In this first stage, the restaurant has been built and fitted for 60 people; 2 cabins have been built and equipped to facilitate access to rooms and health services for people in wheelchairs; tiled walkways, information hut and the installation of a canopy.
The project is intended to train Lebanese rural women and Syrian refugees in traditional cooking techniques, hostelry and catering so that they can improve their access to work and therefore their living conditions and those of their families by taking advantage of the promotion and improvement of rural tourism.
Based on this project, a contribution will be made to the comprehensive development of the Santa Julia cooperative and community, by directly and indirectly creating sources of employment through the promotion of sustainable tourism and local agricultural production. In these two aspects the project will create a sustainable tourist route along ecological parts with routes established to promote the natural beauty and places to do extreme sport, walks, and also the construction of local cabins using materials from the area providing visitors with a healthy and natural atmosphere and agri-ecologically diversifying the plots to encourage healthy production and opportunities for the population.
The project contemplates the implementation of the promotion and marketing office in Puerto López where 240,000 tourists will be accommodated each year. This office will promote the tourist offer of the communities and increase direct sales of tourist packages. The bicycle rental will cover the operating expenses of the office and suggest new tourist routes to discover the region and communities by bicycle. This office can help to arrange agency sales of national and international trips and promote the communities among the tourists.
The Faoye Supportive Eco Camp is an eco-tourist, supportive and community facility which, according to the Council of Chiefs of the Village, is the most important development project of the rural community at this time and for the future. It is controlled by a group of people from the village, chosen by consensus amongst the families and forming an economic interest group, a very widespread administrative figure in Senegal that allows a group to operate commercially in a very simple way. The supervision is made by Supportive Camps, an organisation which finances the building of the facility with donations from public and private institutions.
The “Supporting Latin American Entrepreneuring” project consists of giving complete support for the start-up, formalising, promoting and strengthening small companies managed by Latin American population in order to help their social and occupational integration. The location in Madrid and 120 potential beneficiaries.
The project tries to create and consolidate a self-supporting health system in the poorest and most abandoned areas of the Bolivian forest. Expeditions are made to the more distant communities where people in the community are trained in basic healthcare with qualified volunteers travelling to Bolivia to give training and also take basic first aid to the communities.
This project will contribute to improving sanitation and hygiene systems in the Lebanese town of Bebnine where a large number of Syrian refugees live, not only to improve the health of its 16,709 inhabitants, but to create contexts of peaceful coexistence.
This town will particularly be covered thanks to the contribution of the Europa Mundo Foundation of 2 refuse trucks and 31 containers with capacity to collect 1 ton of waste.
The project consists of giving the Dolpa region, for the first time in its more than 1,000 years of history, an educational program capable of giving the children the chance to be taught to secondary school level in Nepal, which will be a substantial advance in the human development of the local communities which will undoubtedly produce a generational leap here. The implementation of the educational program will be accompanied by actions to strengthen the economic security of the families who decide to put their children on this educational programme, which will produce sustainable and effective economic development and give the overall project self-sustainability.
Improvement of the nutritional situation of children under the age of 5 and pregnant women and breast feeders in the 4 Sudanese and South Sudanese refugee camps of Ethiopia”.
This project will contribute to assuring the state of nutritional well-being for the Sudanese and South Sudanese refugee population in these Beneshangul Gumuz camps through a strategy of prevention and curing for children of 0-59 months. The supply of nutritional products will be guaranteed to combat moderate and severe malnutrition, such as therapeutic milks, ResoMal and RUFT (treatment ready for use).
Healthcare both in mobile clinic at 9 points and at the Napeikar dispensary in Turkana (Kenya); the Napeikar dispensary is the operations centre of the mobile clinic where it goes 2-3 times a week. This dispensary attends patients in a worse state previously selected by the community health worker.
The project attends people living on the streets of the city of Madrid. It is based on seven daily routes from Mondays to Thursdays around the centre. These routes are made by social volunteers trying to create a meeting place from equality with the homeless, and from here to break their solitude, to accompany their process and to enhance the relational and affective aspects to help them to recover their motivation and self-esteem necessary to start any process to improve their situation. We also work in a network and are permanently coordinated with other resources and entities. Finally, the project works intensely on raising social awareness.
With the creation of the Fundación Europamundo, our parent company Europa Mundo Vacaciones began to develop Corporate Social Responsibility policies and its relationship with its stakeholders such as: Employees, Shareholders, Customers, Suppliers, International Bodies and the General Community.
This relationship has materialised through the projects for the community with the collaboration of employees, shareholders and suppliers, through the social and environmental training of their employees, through the development of environmental policies such as the compensation of Europa Mundo’s CO2 emissions, through national and international volunteering.
The Fundación Europamundo does volunteering with the employees of Europa Mundo, and their relatives and friends. A total of around 40 people.
Since 2015, a group of Europa Mundo employees has been doing volunteer work with an NGO, Solidarios para el Desarrollo, with Personas sin Hogar (PSH) in the city of Madrid. One day a week, for 5 hours from 8 in the evening until one in the morning, the volunteers go out on a route around the centre of Madrid to offer coffee and hot soup and to talk with these people so that in some way the homeless lose their invisibility and connect with the population. This group has sometimes been joined by colleagues from the Madrid office and guides, as well as relatives and friends, a total of 15 people.
Over the routes made around Madrid, more than 100 people have been attended from Mondays to Thursdays 10 months/year.
Some of our colleagues are also doing volunteer work in the NGO Dan Zass, supporting disabled children attending dance and theatre classes.
Expedition to the river Maniquí. The Fundación Europamundo, through its project financing fund, is for the third consecutive year supporting Medical Solidarity in its project on the Maniquí River in Beni (Bolivia) at the heart of the Amazon in the Tsimanes ethnic region.
The project develops comprehensive medical attention (medical check, nursing, ophthalmology, dentistry, surgery teams, urgent transfer of patients) in more than 15 Tsimana communities.
The Fundación Europamundo also supports the project through its corporate volunteering programme, by sending some colleagues from Europa Mundo Vacaciones and its Foundation.
In the different villages where healthcare has been given, more than 1,500 people have been attended, although the project may reach 18,000 direct beneficiaries.
The Fundación Europamundo also supports volunteering through another 5 projects in: Honduras, Kenya, Senegal, India and Nepal
A group of 6 colleagues from Europa Mundo Vacaciones (EMV) is doing volunteering with training workshops on the I Deserve An Opportunity Programme of the Randstad foundation for job searching for the long unemployed 45s.
The colleagues from EMV took part in workshops on the Social Networks, Customer Attention, Motivation, Finances for All, Preparation of an interview, Group Dynamics and Sales. The workshops were attended by some 64 users who completed the programme itinerary.
Every year since 2011, at the Europa Mundo Vacaciones Annual Convention gathering tourist operators from 39 countries, suppliers, employees, partners and international bodies, a photographic display has been made of all the projects carried out during the year, as well as a summary of previous years.
Each year, the Fundación Europamundo organises the collection of plastic bottle tops at the offices of the Europa Mundo Vacaciones parent company amongst all of its workers, and also with the special collaboration of some guides and passengers who help in the collection on some of their circuits, to sell these bottle tops to finance and support some of the campaigns currently being carried out in Spain, and to finance the treatment of rare diseases, costly operations basically in the United States and occasionally help to people with economic needs.
Supportive Race Every year in October since 2013, the Action against Hunger supportive race has been held to raise funds for the fight against malnutrition amongst the under-fives around the world.
Each participating entity donates €10 per kilometre run by each of its volunteers.
Over these years, Europa Mundo and the companies of its group (JTB Madrid and Tumlare) have taken part in the race with around 15 to 20 people, doing around a total of 200 km and raising a donation of €2,000.
In December since 2012, the Europa Mundo offices have carried out a campaign to collect food, toys and clothes.
Every year around 90 people from the Madrid office of Europa Mundo take part in the campaign along with guides doing the Europa Mundo circuits and colleagues of JTB and Tumlare from the Madrid office.
The food, between 300 and 500 kg, is distributed around social dining rooms and NGOs, and the clothes and toys are distributed among NGOs whose main users are women and children.
The Europa Mundo employees regularly take part in campaigns to send to the projects in which they take part, such as:
Over the last 3 years, the Fundación Europa Mundo has organised different awareness raising weeks in:
Since 2012, awareness has been raised from the Foundation among the whole payroll of Europa Mundo regarding our company and our office’s environmental sustainability with the initial installation of containers of plastics, cartons, tins, printer ink containers, mobile containers (around 50 a year), plastic stopper containers and battery containers.
The Fundación Europamundo sponsored two films in 2015 and 2016 by Pascal Plisson, “the great day” and “on the way to school”, with subjects highly related to its cooperation projects.
Every year through its special fund for emergencies, the Fundación Europamundo support organisations like ACNUR and Action against Hunger in their emergency campaigns amongst refugees, the starving and in cataclysms.
In 2016, it also made a fund collection campaign amongst its stakeholders: Employees, Shareholders, Customers and Suppliers for the earthquake in Ecuador in which 100 people took part and 16 people were on the ground with supplies and materials such as awnings and first-aid kits.
In 2017, funds were also raised mainly amongst the employees for the serious flooding in Peru in March.
Europa Mundo Vacaciones and its Foundation each year contract the services of the environmental entity, ECODES and ARBOREAL, which specialise in calculating the carbon footprint and greenhouse gas emissions. Through ECODES, the greenhouse gas emissions have been studied and a protocol of action has been launched with the commitment of reducing emissions and compensating them through two projects, for which two agreements have been signed:
The Fundación Europamundo over recent years has organised first-aid training courses through the Civil-Samur protection body, giving training to 100 employees of Europa Mundo on preventive measures to save lives.
The Fundación Europamundo regularly gives talks, organises discussions, workshops and round tables amongst the employees of Europa Mundo to increase their knowledge and report on facets of society and the environment. Five or six conferences are organised each year.
The Foundation regularly organises special days for the employees of Europamundo, such as the international day of women, 8 March, the day of hugs when all colleagues hug each other, the day of giving, 29 November, the day of the aperitif or breakfast, chocolate with fritters.
And we also make campaigns such as “one year, 12 causes” to inform about 12 causes, one month, each one with conferences and/or monthly publications informing all employees of Europa Mundo.
The Fundación Europamundo has adhered to private and public initiatives in support of different causes.
The Fundación Europamundo collaborated with the Colegio CEU de Monteprincipe school in Madrid, in which 21 boys and girls of between 13 and 16 years of age prepared a guide to go around the world in 80 days following the original idea by Jules Verne, but using the means and transport of the 21st century.