These are comments automatically selected from the satisfaction questionnaires filled out by our customers.
Let me begin by saying we saw so many beautiful places in such a short time that it all runs together. This tour was advertised as fast paced and that was the TRUTH We were able to see a lot of Europe in a very short time. To do this it meant many early morning departures, one night hotel stays and a lot of bus time. The bus rides were not always pleasant, especially the days we traveled long distances when busses did not have USB or power ports. The bathrooms remained locked on all transports. There were scheduled stops along the way, but sometimes we walked long distances before a WC was available. The hotels were all decent however there were many late arrivals. I absolutely hated packing my suitcase to move to the next place, and not having enough time to wash and dry clothes. The included breakfasts were good. Many accommodations were 30 minutes or longer drive from the sights we were visiting, so it meant more time on the bus. The cities we saw were all amazing, with the company providing tours with a local guide for most of the larger cities. I loved seeing all the historical architecture and meeting new people on the tour and in the towns. It did feel very odd to have both Europamundo guides and the other travelers hopping on and off the trip almost daily. You never really knew who was traveling with you most of the time. Im glad we did this trip, but now we know that traveling by tour bus in this fast paced environment is NOT the right kind of vacation for us. I have lots of great pictures and happy memories to keep forever.
In general we were very happy, the hotel in Ruen was really bad curtains hanging down and felt so run down but breakfast was ok We paid for extras that weren’t offered by the guide Tony to the groupreceived quick refund ?? Your local guides are amazing patient, informative polite Driver ??, Salvador was really good. Miguel very good and Tone was good, Tony gave very clear information about the places we were visiting , Angeles amazing, so friendly and calls us familia, makes the group feel integrated and happy, she is caring. We did so much and we enjoyed it all thank you Europa mundo, we’ll recommend you.
In general terms the trip was very good. It would have been perfect if the following would have not occurred suggestion for improvements: 1 The Hotel in Rouen Kyriad was very poor, I would give it 1 star. Courts in in the room were broken, the cabinet had only 1 door and hanging from the hinges, etc. 2 The Tour had a noticeable decline in quality from Prague and the last leg. 2 optional short that I had paid in advance were cancelled Vienna Opera and the Palace Tours and the tour leader didn’t even try to sell or raise awareness of these optional stuff within the group.
I liked the tour but there were many people demanding to be taking by the tour guides to their culture foods which it was not fair to the ones that paid for this trip where the tour guide should be with the rest of the travelers giving us more details of the city.
The trip was great. I have never travelled over seas before so was really a trip of a lifetime. some of the other passengers were a bit of a hand full, Giving our guide a hard time. I felt safe and looked after.
Over all I had a wonderful time, I was only disappointed with some of our other passengers. A certain group of people were very inconsiderate to other passengers and particularly to our tour guides. They consistently pushed in lines and shoved people out of the way, At one point I was pushed over doing my shoe lace up, my mum was pushed back into her seat as they were always in a rush to be first or at the front. Abrupt and loud when our tour guide was giving us important information and always requesting Indian food. There were times they had actual tantrums on the rare occasions this particular cuisine was not available and taking it out on our guides who were clearly doing their best and doing a great job at accommodating the entire group. I feel that in the future if there is a group of people with such direct demands to put them in a group of their own to improve the trip for other passengers and to reduce the stress that this would have caused the guides.
The days which involved full day walking tours - for example Prague and Berlin. More freedom to explore areas of city we wanted to see and at same time having a local guide and europamundo to take us through history, cultural aspects of the city and assist with basic navigation.
Wellcome to Europamundo Vacations, your in the international site of:
Bienvenido a Europamundo Vacaciones, está usted en el sitio internacional de:
USA(en) change/cambiar