These are comments automatically selected from the satisfaction questionnaires filled out by our customers.
My husband and I when traveling to Europe, we want to avail the tours from Europamundo. Aside from being a budget friendly tour, the flow of the itinerary and our guides are perfect.
Very organized and guides are well knowledgeable.
Travel agent fail to give us accurate info. Told us the first tour we chose wasnt available when it was. When reach to ask her to correct transfer info she said she would call back and never did. We had to pay and additional 39 when we already had paid 87 according to our invoice. We never heard back from Angela instead Gabriela the tour guide assisted us when ever we needed it. The bus driver Pedro was very careless with our luggage. My new luggage has scratches due to his carelessness. Gabriela was a great guide at all aspects.
Travel agent fail to give us accurate info. Told us the first tour we chose wasnt available when it was. When reach to ask her to correct transfer info she said she would call back and never did. We had to pay and additional 39 when we already had paid 87 according to our invoice. We never heard back from Angela instead Gabriela the tour guide assisted us.
Lunch and/ Dinner not provided. You should give options to provide that. As for the lunch at Grindelwald, didnt get a chance to select whether vegetarian/ non-vegetarian. Tour bus very clean, bus driver very good especially Martha I think thats her name, the lady driver. As for the tour guide Andrea, she tried her best to assist everyone. But can be improved. She walked quite fast, only sometimes turn around to check whether every one can follow her or not. There are older people that walk slow, she need to check. Next time you should include Versailles Palace entrance ticket and also the Louvre Museum entrance ticket.
I attended the French and Swiss Spirit tour and had an amazing time. The itinerary entailed the best places, and my tour guide - Albert - went above and beyond to summarize the associated history and significance of each place in great detail. He gave great recommendations for places to visit for our free time during the tour, and went as far as going off the itinerary to show us one historical site. I believe that Albert was what made this experience exceptional - he was energetic, inclusive, and knowledgeable. Great experience.
I really enjoyed our day trip to Grindelwald, Switzerland. The most beautiful place I have ever seen. I’m glad our tour guide Isabel gave us sufficient time to explore this most beautiful place.
It was a great trip
Nice for me
funtastic trip
It is a well organised tour. The tour guides were very good and knowledgeable.
Good and Nice the people are.
Basically, I was happy with my tour since the members of my tour group were easy going and friendly. Even if we were all from different countries, we got along really well. Also, Sofia Bucho, our guide was really fun, easy going, friendly and enthusiastic which made the trip even better. When we went to Paris, it was the worldcup which meant that there had to be some changes regarding our itinerary. It was handled well by Sofia, and I appreciate the free times given to us to stroll around each place (Paris and Switzerland) as there were still some spots that i wanted to visit which werent part of the itinerary. I would also like to add that i appreciate the balance and how our guide handled our schedules as not all people in the group wanted to do the same things. For example, there was a family who wanted to watch a show in the Moulin Rouge but others in our bus did not want to. The matter was well taken cared of after a few calls as another family from a different bus who were part of the Europamundi tour also wanted to go there. Due to the vastness of the company, things are easier with just a few calls. Overall, the trip was fantastic and it would be something that I would try again someday.
Tour guide Juanma (Manual) on our Paris day 2 and 3 was very informative and very humorous. Tour guide Linus who accompanied us to Lyon and Switzerland was also very knowledgeable and extremely helpful. Both guides made our trip very enjoyable.
I loved this trip with my parents, it was my first trip to Europe. I loved Paris, Zurich and Grindelwald First. First time in the snow.
I got to make many friends on this trip and I enjoyed the places I visited with my parents and sister.
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