These are comments automatically selected from the satisfaction questionnaires filled out by our customers.
Overall experience was good except some issues. Some hotels were not good for stay due to poor breakfast, location and even one hotel had two portions, one for Europamundo and one for other guests and the items were different too. Tour leaders were good specially Juan a. However mr Abdul Salam was the worst. He never took a flag during the walking tour and he was just like boss and not cooperative and very rude. He changed the scheduled itenary of his own and when confronted he said he has the authority to change
The locations that appealed to me most were the Switzerland and Italy locations. I am someone who needs to do things with other people in order to be happy, so it was really nice to be able to find a person with whom i could explore the location of the day with during our assigned free time. I do wish occasionally to stay in some cities a little longer, either by free time or staying more days, but i understand the need for the current schedule. The schedule was a lot less hectic than i had initially imagined for my first tour bus type travel excursion and was pleasantly surprised at the overall trip, so i would definitely do it, though at this time i dont know where. I would be interested in touring again with some of the same guides, but i realize that is not a likely possibility. I had a 20 day trip, so i had multiple guides throughout my tour. I had started with Lionel, then went to Linus, Angela, Incarne?, Abdel, and finally Mariano, on my last day. Although, not always enjoyable every moment, i did appreciate the greatly varrying styles of each guide. However, while they were all good in their own way, Incarne and Angela were my favorites due to their styles and interaction with the travelers, in terms of getting to know the travelers and their interests. One thing i should improve upon for myself is to look at the provided information more carefully to determine what exactly is or is not provided. At the time i booked the trip i had not had a free moment to review all the information provided in the traveler information, so i would definitely take the time to research everything
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