These are comments automatically selected from the satisfaction questionnaires filled out by our customers.
This is our first time with Europamundo and we are very grateful as we have very helpful and kind tour guide. The phasing on the itinerary is just right for us and not tiring.
Everything was excellent. The logistics of the excursion were very good. Drivers and guides were amazing, the best. I love it. Two thumbs up.
Very kind tour leaders, amazing destinations
i like all the tours
i like all the tours
Julio Bilkar did a very good job He was more than accomodating to all even though others were he remained very patient and attentive to all our needs. He made sure we had a perfect trip Very warm and sincere person Thank you so much Julio Well done
Loved the variety of activities especially the boat cruises on the rivers. Tour guides Maria and Mariano were amazing. I had my birthday on the trip and Mariano went out of his way to make it special for me by purchasing gifts and eats and celebrating with all on the bus. That was very thoughtful. Thanks Mariano you are an awesome and knowledgeable tour guide.
Tour guides were great and informative. The buses were comfortable and clean. Most of the hotels were good, especially Park Plaza in Amsterdam.
Our guide Javier is very intelligent, calm and informative, making sure no details were missed.The bus was a nice Volvo tour bus. The driver was very skillful. Experience was top notched , I will definitely be using Europamundo again on my next tour.
I was disappointed that we wernt told our tour group would change. I dont believe children should be allowed on this kind of tour as it was unfair on the other passengers to listen to screaming children and babies on long bus rides. People who are late need to be given a more decent talking to as the same couples were always late to the bus always putting us behind schedule
Its very hard to research eating place until we have assigned the hotel was such a last minutes. Wed rather have a option to book hotel near center of the city if we requested the extra days staying before and after the package trip.
Communication such as emails sometimes received in Spanish, please send in English, or in both languages as we dont speak Spanish. Albert our guide was excellent He made our trip great. The hotel in Frankfurt was bad. Bus drivers were all good and safe. The tour price is better than other companies, this is why we selected Europamundo and had a great vacation. We suggest more optional experiences, we did not have enough people in the group to book the optional experience.
the tour was great, organized and punctual, nice buses..
i liked the places we visited
The punctuality and the perfect coordination
I liked everything. It is the second tour we do with Europamundo and so far everything has been great, all itineraries are followed exactly like they are supposed to, all hotels are very good, drivers are very professional and the guides are very nice and helpful. We loved our tours.
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