These are comments automatically selected from the satisfaction questionnaires filled out by our customers.
Very nice trip and a memorable one
Thanks for giving us a sweet memories
The guides were amazing and I loved that in most locations we had a local guide to provide very detailed information and history. Eva is a gem and is a great ambassador for your company. Wish we had her for the entire tour. Silvia was also great - but only had her for one day. Would have preferred to have just one tour guide for the entire trip.
Flexibility and Comfort are what I liked the most about Europamundo tour.
Excellent arrangement, we throughly enjoyed the tour. Very comfortable journey. Gaby, the tour guide was very professional, she provided all necessary information required for us.
From the moment I joined my tour group under Gaby Golian, I had a really great time. We experienced memorable moments in Rome, Florence, Venice, Innsbruck, Zurich, Grindelwald and Lucerne. However, our experience deteriorated when we departed Zurich for Paris and our tour leader got changed. There were a lot of delays, miscommunication and chaos in the organisation. Even the local guide for Paris was below par as compared to other local guides in Paris. I wish Gaby continued to be our tour leader, we would have definitely had a great experience then.
From the moment I joined my tour group under Gaby Golian, I had a really great time. We experienced memorable moments in Rome, Florence, Venice, Innsbruck, Zurich, Grindelwald and Lucerne. However, our experience deteriorated when we departed Zurich for Paris and our tour leader got changed. There were a lot of delays, miscommunication and chaos in the organisation. Even the local guide for Paris was below par as compared to other local guides in Paris. I wish Gaby continued to be our tour leader, we would have definitely had a great experience then.
Im very pleased with how Eva assisted us with everything we needed. She made our trip more special. I also liked the site. It is very detailed, we can see all information we need for our trip. Kudos
Overall, the trip was enjoyable as we comfortably visited numerous cities. I must highlight our tour guide Eva, who provided excellent guidance from Rome to Zurich. She efficiently addressed everyones needs and requests, including providing information on weather conditions, attire suggestions, and local specialties, in addition to general instructions. However, I must mention that the hotel in Paris Novotel Est was disappointing. It was located far from the city center and lacked convenient access to the metro for direct routes to the city. Additionally, there were limited dining options nearby, and the area did not reflect the charm of Paris. The hotel itself appeared rundown.
What I liked the most was that tour guides Eva, Guetano Veronica were all accommodating and patient, also our driver, Jawoo, was always cautious for our safety, making our tour relax and memorable.
I was able to meet new friends that includes Eva our very first tour guide, she is very accommodating and cheerful. There are a few passenger negligent of the time set by our tour guides….
Very good companionship with other travellers
Little bit mismanagement by guide in Florence and we had traumatic experience due to that Otherwise it was all good I already tried but they aren’t responding. While we were in Florence we were supposed to be back in the bus by 5:45 PM, but bus moved by 5:34 confirmed by co passengers and it was heavily raining, we were coming from Rome and bus also had all our belongings and luggage. So we had to go to hotel on our own in the rain, without any network and internet and spent 40 euros in cab. The guide apologised the next day but they aren’t giving me the refund.
it was Nice Experince but Little bit mismanagement by guide in Florence and we had traumatic experience due to that Otherwise it was all good I already tried but they aren’t responding. While we were in Florence we were supposed to be back in the bus by 5:45 PM, but bus moved by 5:34 confirmed by co passengers and it was heavily raining, we were coming from Rome and bus also had all our belongings and luggage. So we had to go to hotel on our own in the rain, without any network and internet and spent 40 euros in cab. The guide apologised the next day but they aren’t giving me the refund.
Excellent tour guides. Extremely helpful and professional
The tour Guides were excellent Patricia, June and the tour guide in France were just awesome.. they took personal care of all passengers, were very cooperative and paid attention to details. They were punctual and covered all itinerary given in the brochure. However the hotels were below par, especially Ergife hotel in Rome.. that is the only complain from this trip and must be looked upon seriously by Europamundo. Rest was all fantastic and we are planning to book again with Europamundo.
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