These are comments automatically selected from the satisfaction questionnaires filled out by our customers.
The trip was good overall although some tours were very rushed and it was exhausting. A good point is alot was packed into a day so we got to see many attractions. Best hotel was in Switzerland. Hotel in Paris was in a bit of a dodgy area, unfortunately the hotel in Rouen was not so good and the London hotel was even worse. London hotel was very old and staff not very helpful. Problem with hotels is that they are far from central places and not on bus/ttain routes. Breakfast was same in all hotels every day, only London had a good breakfast menu. On the last day, the tour guide Joachim was extremely rude to those of us that were finishing the tour. We were supposed to be completed in Camden but he just dumped us outside of the British Museum and would not listen to reason. Also, its very unprofessional of Europamundo to simply dump their passengers anywhere on the last day. One is expected to drag their luggage from the spot where one is dumped to their destination. We paid in advance for thr gondola ride which was supposed to be 30mins, but was only 15 mins. The tour guides, Ava is really good and keeps us on thr go, local guide Christina is very soft spoken and tourists speak above her, Ignatio is great and very helpful but not firm enough with the tourists. Sophia is absolutely amazing and made her part very fun and enjoyable and was the best fuide we had, Raymundo was great, caring and fun loving.
Local guides explanation
Our tour guide Orlina is the best. She is very detailed with our trip, very accomodating and approachable. We love all the places but hopefully there will be more time to visit more. overall we are very satisfied, we will definitely book at Europamundo again o our next Europe trip.
very good
wonderful
n.a
The tour was well-organized. Our guides were so helpful esp Eva who treated us like family. Maybe improve on hotel quality in Paris. It had a very bad smell and very dirty carpets. Overall, it was a very good trip
It was very well-organized. All tbe tour guides were so helpful and very nice especially Eva who was our guide in Italy to Switzerland. She makes us feel very much like family. Overall the organization was very good. Maybe good to improve the hotel in Paris though.
Everything is excellent and we are very happy for Tourist Guide Marcie Cruz. She was very good and give us every details of our tour and always make reminders so we won’t forget. We ended with Marcie up to Switzerland. Then our next Tourist Guide to Paris and London was Lionel Lopez. He was very helpful and friendly also and our Bus driver Dorin Harghel do very nice, friendly and helpful. They did excellent job through out our trip. I want to make a good comment also to our Local guide when we started our tour in Rome to FelipoPhillip he was so very good , friendly and with a sense of humor.
The tour included many wonderful places and activities. Although there were problems, in general we were very satisfied. Special thanks to Gabi tour guide and Johnny driver, they make a great team and are very professionals. We really missed them for rest of the trip.
I have great time meet a friend all over the world ??The trip was excellent service our tour guide it’s very friendly and answer your questions in so many ways I wish I remember her name ????
Great tour
The tour was stellar because every day had a good balance of tourist sites and free-time to explore. Guides were very knowledgeable about the entire European continent. The free-time was essential for the tours to have exploration time with our group.
The tour guides Julio, Manu, and Rakel were all very helpful especially during these times when we need to follow COVID guidelines. It’s also impressive how they can speak multiple languages to accommodate the passengers when visiting other countries.
Well organised
All the site visits were well organised
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