These are comments automatically selected from the satisfaction questionnaires filled out by our customers.
Too rushed not enough time at places. 2hours in Oxford and Stratford upon Avon was ridiculous. Hotels Moxy in Glasgow had no food near apart from Macdonalds not a decent option. At least Moxy in Edinburgh could walk to get better quality food. Feel we did too long days ie left Dublin hotel at 05.30 not to hotel in Liverpool until nearly 18.00 Also the guide was good, but very tired ? not given days off before running the tour
The guides were VERY NICE - enthusiastic, chatty, helpful, friendly, approachable, passionate, witty/humorous, appropriate, etc. I will miss the guides the most.
Very good travel experience
Lovely arrangements and service
Very easy to access details from my Trip app
Hi Team, I would like to thank the entire team who has made this trip possibly the best. Everything was very well organized. The guide was extremely friendly and professional - Well appreciated. The itinerary was beautiful and the transportation was hassle free. Overall the experience has been great and I would love to travel with Europamundo in the near future.
We enjoyed the trip very much. Most of our group was from Brazil or Spanish speaking so it was a nice experience to meet people from countries other than the USA. One other couple was from Australia. Our guide Hercules was excellent in relaying information in English, Spanish and Portugese. The trip fit nicely in the time frame we had for visiting the UK and Ireland. There were some sites we enjoyed and would not have minded staying longer and others that we could have skipped but overall it was a great experience. Our driver Antonio was also great.
Visited several lessor known sites, good traveling companions, reasonable schedule and health breaks. Hercules, Frank and Antonio were very good with the multiple translations needed English, Spanish, Portuguese. Interesting international mux of travelers.
Due to COVID I had to travel 2 days prior to trip starting, the admin was slow at getting me information of hotel we were staying at at start, so I had to book elsewhere and therefore had to get own transfer to starting hotel. I had everyone cancel my trip due to the pandemic whilst I was in isolation, so the trip had to be rearranged, although I was devastated, Manuel my travel guide went above and beyond to make sure the trip was absolutely amazing. I could not fault him. His knowledge and passion are to be commended. After a rocky start to the trip I have to say Manu ended up made it amazing. I’ve made a friend for life. The places we visited we perfect. Thankyou.
Our guide Maia was absolutely a true professional and a pleasure to work with. She is an asset to your company.
Tour guide was very friendly. Breakfast menu was very repetitive boring. Didn’t have any Indian dishes.
Very nice tour guide
Nice experience. We traveled with people of several nationalities it was great fun Also our tour guide Raquel was amazingly courteous, fun loving very informative
Anjeles was an amazing tour guide. Wish she is my guides on every trip I take in the future. As was Eduardo. Amazing guides. The London portion of the tour needs to be revised. It is poorly organised. Having the tour desert you in the middle of London, especially on rainy days, was very disorienting. Otherwise the entire trip was amazing. Amazing experience. However, at the end of my tour, there was a car accident and it left the passengers to walk to the hotel without any alternative arrangements made. I did considerable shopping that day and was left to carry it all on the trek to the hotel. This left me very dissatisfied.4 Additionally, the transfer to the airport at the END of the trip was poorly organised. The transfer company left a message with the hotel to change my transfer time and the hotel did not alert me. Which meant I had to rush in the morning to get ready for the new time when I was alerted that they were waiting for me. For the price I paid for the transfer, I expected to be taken to the airport alone and not with a group. This will ensure that I do not use that service the next time around.
Responsible driver, knowledgeable tour guide and good hotels. The trip will be excellent if Europamundo requires all travellers in the bus to use earphones when they watch movies, youtube, facetime, etc.
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