These are comments automatically selected from the satisfaction questionnaires filled out by our customers.
I appreciate having the information of the tour that can be found in My Trip, especially the detailed itinerary with time, list of hotels and the visa letter. Our guide, Raquel, was great I liked very much how she managed our tour. I also liked how she managed other passengers who always come late during meeting time before the bus leaves. I appreciate very much that the bus has usb charger. The things I did not like was that our bus temperature was too hot during our trip from London to Cambridge, it caused me headache. Me, together with most of the passengers were complaining and wanted to change bus instead of us having to endure that kind of temperature for the entire trip. Maybe the driver do not yet know how to operate the temperature controls, since I heard he has just received his license? Good thing it was resolved later in that day. There was an instance that i felt our driver, Justin, have been rude to me during our Day 4 tour in Edinburgh. He raised his voice to me when he saw me carrying my tripod while entering the bus. Maybe because my tripod was unfolded that time around 1.2-meter long when unfolded He scolded that I should have put it in the bus compartment, together with the luggages. My tripod was unfolded because I was running from outside, going into the bus because of sudden heavy snow/rain. Of course I did not have time to fold my tripod and put it inside my carrying bag because I was in a rush and was already getting drenched. I always carry my tripod inside the bus in all of my trips, and that was the first time that I was scolded for bringing a tripod in a bus, and I believe that bringing tripod inside the bus is not prohibited, as long as it does not bother other passengers or case safety hazard/issues. Please educate me if it really is prohibited. If it is not, please educate Justin. Despite those two incidents, I am overall happy with the trip. I will avail another trips with Europamundo in the future, and will recommend Europamundo to others.
Overall experience was good. Our driver cum guide cum tour manager Mr Lukas was very nice and cooperative and took very good care of we all which made our tour pleasant and enjoyable.
All other members of group also agree with this feedback. Overall tour was excellent except hotels particularly at Glasgow
Our guide Cian was wonderful. He was easy to understand through his Irish accent. The tour was well run. Some other passengers did hold us up at times being late to the bus. At one time we departed more than 30 minutes late which made us miss an event in the next city. Overall, though, we had an excellent trip and would definitely book another
1
Excellant trip. Good hotels with fabulous breakfasts. Well trained Guides. No complaints. Value for money.
Well planned and organized trip. Accommodations in all the places were excellent. Helpful guides. Pick up at the Airport was on time. I really enjoyed this trip.
Jose was great guide. Sha driving was very good.
amazing
amazing
Good hotels, helpful guide.
The tour was managed very good. Jess our tour leader was very helpful.
The first day was city tour of London.I didnt expect that our bus is full and most of the time our guide speaks in Spanish.Our bus through out the 9 day tour has no wifi and no outlet for usb charger.Over all our guide was doing his best for the trip and driver for our safety travels.
Very good. A lot of destinations visited within 9 days. The tour guide was very nice as well as the driver. However, it was pretty tired on the day we travel on ferry since a lot of time spend on the coach and ferry. And also it would be better if we could stay on the tour with only English language used, not mixing with different language like Spanish since it hard to communicate with others people as they didn’t speak English.
Trip was beyond expectations. The itinerary and scheduling was great and the guide kept it going at an acceptable pace. Issues of comfort and translations were of focus and addressed. The initial bus had less leg room than desired I am 6ft 2in . The second bus used was great for leg room though it had no functional charging ports for my phone.
The itinerary / stops were well chosen and we were on schedule almost all the way with good time to get a taste of the locations. Excellent hotels at Durham and Liverpool.
Wellcome to Europamundo Vacations, your in the international site of:
Bienvenido a Europamundo Vacaciones, está usted en el sitio internacional de:
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