These are comments automatically selected from the satisfaction questionnaires filled out by our customers.
Everything is good , hotel breakfast 5 stars but the driver so rude , don’t want to use the same driver on my next trip
Our tour guide Lorenzo is very nice , he try to help as much as possible, explain the itinerary well. But our driver is a restless driver and rude.
Great and nice trip.
Very good introductory tour to Denmark, Norway Sweden The hotels were all outstanding, the guides excellent. Difficult to confirm information with the agency itself. They did not want to reveal starting ending points of the tour for some reason, which made it difficult to plan travel. Otherwise, a wonderful experience
Dear Sir, We had an absolutely fantastic time in our recent Scandinavia tour. The tour leader Maria lose Navarro Frias is an excellent person, fluent in English, punctual, flexible and knowledgeable about the history of local cultural sites. Your guides, hotels, restaurants for lunch and the trip were well organized and of real pleasure. I have travelled many countries with many tour operators and guides, but I must say that Maria is one of the most responsible, helpful, supportive and professional guide I have ever met. I would like to mention one incident during our trip. On our last day of trip, her bag was stolen from the bus and she lost all her belongings. In spite of that, she was very calm, quite, cool and she ensured that her personal issues does not impact the passengers. She did her duties for the entire day as usual inspite of being unaware about her return of belongings. What a person What a service and what professionalism. She believes on the theory SHOW MUST GO ON Hats off to her.Europamundo is fortunate to have Maria as an employee to their organization. She is an asset to the company. May God bless her with peace, wealth, love and happiness always Once again many many thanks to her service, guidance and support. We will definitely shares our experience to others and ask them to travel with Europamundo . Many and many thanks to Europamundo for providing excellent services . Many thanks Best wishes Pronab Ray
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