These are comments automatically selected from the satisfaction questionnaires filled out by our customers.
That I got to see many cities, but the tour got off to a poor start waiting for our bus on day one for over 4 hours with lots of miss information in between.
Our tour guide Filippo is excellent. Some of the hotel are below 4 star.
The Guide Antonio, was superb, as he being a English speaking guide, everything made sense, or else with majority being Spanish crowd, it would be difficult. He is superb and very kind and helpful. Because of him we were totally relaxed in our trip and enjoyed all the moment. There were 2 disappointing things 1 AUDIO GUIDE WAS GIVEN TO US IN VATICAN INSPITE OF SELECTING A GUIDED EXCURSION, WE PAID PREMIUM FOR THE PREMIUM SERVICE AND NOT FOR AUDIO GUIDE, THAT EVEN WE COULD HAVE MANAGED AS MARGIANL COST. AND B HOTELS IN MANY PLACES WERE NOT OF 4 STAR CATEGORY, SECONDLY IN VERONA YOULL HAD ALL YOUR OTHER TOURS ALSO IN ONE PLACE, THE DINING ROOM WAS SMALL FOR BREAK FAST, AND THE HOTEL STAFF WAS LEAST BOTHERED TO SERVE EVEN THE BREAD AND FRUITS, AND IN SOME TIME WE ALL HAD TO LEAVE, AS IT WAS LONG DRIVE THAT DAY. PLEASE CHANGE THE HOTEL, AND DONT PUT ALL YOUR MULTIPLE TOURS IN 1 HOTEL AS IT CREATES CHAOS AT THE BREAKFAST, AND HOTELS ARE NOT HAPPY TO SERVE EUROPAMUNDO GROUPS, THAT WE OBSERVED IN MOST OF THE HOTELS. SO AS GUEST IT IS DIFFICULT, AS WITHOUT BREAKFAST WE HAD TO LEAVE.
It was a great experience, would do it again for other regions. Our tour guide was very thoughtful, considerate, kind, and great tour guide. Loved the sites.
The only negative of the trip was the April 18th excursions we booked. The local guide for the Vatican museum, Sistine Chapel, and St. Peters Basilica was absolutely terrible. I believe her name was Cristina and she was rude and completely disrespected the English speaking participants. She tried to get rid of about 8-10 of us 3or 4 times. We had to cancel the 2nd excursion to the fountains and gardens because there was no English speaking guide available and after the previous excursion listed above we sure werent going to go through that again. Fortunately. after that bad experience everything else was excellent the remainder of the tour. All other local guides we encountered were outstanding and very informative.
I absolutely loved the traveling to so many different places both small and large cities. Our guide, Antonio Rivera, was EXCELLENT He was both English and Spanish speaking and some Portuguese was always available for help if we needed it The transitions by boat, ship, train back to our bus had to have been a lot of work for our guide, but you would never have known it, because he was always so positive and available for us His enthusiasm for the culture and history of Italy was very contagious Overall, we had a fantastic time and met so many interesting people of different cultures; friends that we will always remember stay in contact with throughout the years.
A very organized trip fron itineraries, logistics and airport transfers. Our most favorite experience was the Gondola ride in Venice accompanied by a singer and a musician.
Experienced tour guides, humorous good explanation over all we enjoyed the tour well. Small request next before dropping tourist at the hotel stop at convenient stores to buy necessary things. Thank you i Europamundo will be my choice for next vacation.
Punctuality
Every single Detail.??
Well planned itenary. Our tour guide Ms Paula Lopez was fantastic. She was well versed and caring throughout the trip Five stars to her.
Hotels need to improve in some cities in Italy.
I think some of the hotels need to be better quality. I understand hotels aren’t luxury but some were in very bad shape. I think I liked the Spanish tour guide better then English. Besides that we had a great trip.
The main and only issue we faced was because of multiple languages in the bus and guides.. There was never enough time for both languages. The bus was essentially Spanish with just 4 english speaking people. So, there was always a rush job with English commentary. This was worst especially in Rome and Pompeii.. For my next trip, this would a big factor in deciding whether or not to go with Europamundo.
We enjoyed the variety of locations visited and the different excursions. It was nice to have local guides and experts at different locations. We appreciated the daily breakfast and usually air conditioned buses. The transportation to and from the hotel at the beginning and end of the tour was convenient. The consistent guide/host for the whole tour was appreciated.
This was a wonderful highlight tour We experienced the best of Italy. Although, we wished we could’ve spent more time in each city we packed a lot into 16 days. Our guide was awesome Everything was beautiful and fun The food was amazing
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