These are comments automatically selected from the satisfaction questionnaires filled out by our customers.
Tour leader Gaby was amazing. Daily itinerary fast paced but worthwhile to explore the sights. Was given incorrect collection time information in MyTrip and voucher I received didn’t not confirm time. Was not until I contacted via the app that I was told the collection time for the transfer from pre night hotel to the tour start hotel. Overall great experience
Having the same group travelling together for 1/2 the trip added to the experience.
This is not a usual tour but like a hop on hop off tour.. people joined and left our group at nearly every point along the way. We had six different tour guides not including the local tour guides. The tour was mostly Spanish speaking and the guides said everything in both English and Spanish which became annoying for both English speaking and Spanish speaking passengers.. Every optional outing was cancelled and the moulin rouge outing was booked for the 11pm show which didn’t finish til after 1am and had to be back on the bus at 7.30am.. there were children and babies on the tour which some might not like. The only time it bothered me was when the teething baby’s dirty diapers were put in the bin on the bus stinking out the back of the bus. One of the buses we were on for the uk leg of our trip was obviously designed to carry small children. The seats were tiny and the seat in front of you pushed on your knees and if the person in front reclined their seat it was only inches from your face. I couldn’t even look at my iPad as it wouldn’t fit between me and the seat in front and the air conditioner was not working on the first day.. I have never considered leaving a tour half way through before but I actually looked up renting a car to continue the tour myself.. we were taken to some places after close time like the tower of London when it would have made more sense to do the bus tour of the sites that evening and take us to the tower when it was open.. I did enjoy the tour as it was my first time in Europe and most of our guides were great but I would never book a Europamundo tour again
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