Our tour guide Racquel and driver Marco made our trip even more memorable because of the way they interacted with us and helped us throughout. We noticed that there was a parity between the hotels we were put up in and the Spanish speaking group were put up in in terms of location and quality which should not have happened.

Our tour guide Racquel and our driver Marco were so helpful it made our trip even more memorable.We noticed a disparity between the type and location of hotels that we were put up in and the Spanish speaking group were put up in which should not have happened.

We were pleased with how prompt in their actions and helpful our tour guide Racquel and driver Marco were. however we were not pleased with the location of the hotels we were staying a5t since they were so far away from the city we could not commute at night by ourselves. We also noticed a disparity between the type of hotels that we got and a Spanish speaking group received. their hotels were centrally located and definitely deserving of 4 stars which was not the case for us.The breakfast spread for us was quite disappointing many times we actually got very less amount of food in the morning. So I really hope this will not happen again otherwise it was a memorable trip and Europamundo played a big role in that.

Todo excelente = sin duda volveria a viajar con europamundo

La organización fue muy buena, no nos perdimos de nada.

ROME-FLORENCE On Day 2 Rome City Tour, we boarded the wrong bus but the tour leader Patricia from Rome and the wrong bus Spanish group tour leader did not bother to help and gave us a lot of emotional distress. Patricia was usually late by 30 minutes but on Day 4 she had no mercy for some travelers who were late by 3 minutes and she left them stranded in the middle of the highway between Rome and Florence. Patricias attitude towards English speaking travelers was totally unacceptable. FLORENCE-VENICE Fortunately from Day 5 onwards Marcia Cruz from Portugal took over and she was amazing and caring.

Every thing is just perfect

Every thing was just perfect

Good communication and guide. But the hotel room maxim was the worse, followed by novotel which has got no heater for such cold weather